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Customer Reviews
Great Until Recently in China
by MereInChina
Express has great customer, but with the Chinese government doing more and more to prevent VPN usage, my computer has been taking longer and longer to connect and my phone won’t connect at all most of the time. I’ve updated, I reinstall the configurations, I use only the three locations that are available for people in China right now. I would give it five stars if it worked better, but I’m nervous about the fact that it’s already slowing down in October. Come February when VPNs are supposedly going to be banned outright in China, it makes me wonder if Express will be able to keep up their service at all. I hope I didn’t pay for a year of service that won’t work for half of it.
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A little disappointed
by Kima2012
I think ExpressVPN is very good. However I hope this update fixes the problems that Microsoft's recent Windows 10 upgrade (Fall Creator) has created on my computer. It made your app very unstable. It kept going on and off on and off on and off so I contacted ExpressVPN. Their support made the problem worse because at the end of three wasted hours trying to fix the problem, I had no app on the computer. After four days, the phone company's technician said it was not the Internet but the VPN that was causing all the problems. I thank ExpressVPN because when I tried to reinstall the app, after four days, I had a very easy install and everything's been working fine since.
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Great App/Service, needs…
by xMatter
I've been using EVPN for roughly a month and I have no complaints. Its name says it all when flashing their OpenWRT firmware to my Linksys WRT1200AC. It sure beats DD-WRT in most aspects. I wish the iOS app would allow control for the router settings as well. I rarely use the VPN on my iPhone outside of my home network. The router and the iOS app are both easy to use and fast, their servers fast as well. There is no detectable lad whatsoever. Paying $99/year is well worth it compared to other providers and their manual configurations.
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